JGEC Group Super Top-Up Health Insurance

A group health cover negotiated for JGEC alumni — extending to spouses, children, parents and parents-in-law. High protection, low premium, no medical check-up.

10 August
The portal opens — compare, then enrol

From 10 August you can see the premium for every sum insured and deductible combination, for each family member — and enrol straight away when you're ready. New enrolment and renewal both open on the same day.

⏳ Opens in 6 days

You can still look before you commit. Nothing forces a decision on the first day — open the portal, check the premiums for your family, talk it over at home, and come back to enrol. Members who compare first rarely need to change anything later.

This page is the Association's plain-language summary, prepared to help you understand the programme. The policy documents issued by the insurer are the final authority, and the decision is your own. Important information ↓

Points to weigh before you decide

The programme suits different members for different reasons — and for some, it may not suit at all. Choose the description closest to you.

For everyone

What this programme is — and what changed this year

A "super top-up" pays the large hospital bills, above a threshold you choose. That division is exactly why very high cover costs so little.

How super top-up works

Choose a deductible — say ₹3 lakh. The first ₹3 lakh of hospital expenses in a year come from your existing policy or savings. Everything above that, up to your sum insured (as high as ₹2 crore), this policy pays.

Who can be covered

You (mandatory), your spouse, up to four children, both parents and both parents-in-law — each group on its own policy, with its own sum insured and deductible.

No medical check-up, no PED declaration

No pre-policy tests at any age, and no declaration of pre-existing diseases. Diabetes, blood pressure and past surgeries need not be declared and do not bar you.

No co-payment, no disease-wise capping

You pay no share of an eligible claim, and there is no per-illness ceiling. Room rent is uncapped for every category except suite — including ICU.

Also covered

All day-care treatments · pre-hospitalisation 60 days, post 90 days · modern and AYUSH treatments to 100% of sum insured · organ donor expenses · consumables · road ambulance ₹5,000.

New this year: 20% lower premium for members aged 18–25 and 41–50, following a split of the age bands · entry age raised from 85 to 99 years · sum insured now up to ₹2 crore · air ambulance up to ₹2 lakh per incident · no PED declaration · fairer underwriting for cancer survivors, insulin-managed diabetes and hypertension · no waiting period for renewing members.

Direct link to this section: /survey/main#everyone

If you enrolled last year

Your waiting periods are complete — and stay complete

Renewal is not the same as joining afresh, and the difference is worth understanding before you decide.

Some renewing members will pay less this year

The age bands have been split, and members aged 18–25 or 41–50 now receive a 20% discount on their premium. If you fall in either band, your renewal may cost less than last year — despite the added benefits.

No fresh waiting period

Renewing members serve no new waiting period. The 30-day and 12-month clocks you completed last year stay completed — permanently, for as long as you renew without a break.

You may adjust your cover

At renewal you can change your sum insured or deductible, and add family members who weren't included last year.

Parents you couldn't add before

Last year entry closed at 85. It now runs to 99 — so a parent who was too old to join last year may be eligible this year.

Benefits you didn't have last year

Air ambulance up to ₹2 lakh per incident, and sum insured options of ₹1.5 crore and ₹2 crore, are new additions to your existing cover.

The one thing to be careful about — and it is serious: if you do not renew, you cannot rejoin later. The insurer's position is that once you leave the programme, re-entry at a future date is not permitted. This is not a matter of restarting waiting periods — the door closes. If cost is the concern, reduce your sum insured or raise your deductible rather than letting the policy lapse.

Direct link to this section: /survey/main#renewing

Members under 40

What joining young does — and what it does not

Two things are true at once, and you should hear both. Joining young does not freeze your premium — rates are age-related and will rise as you age, whether you joined at 22 or at 42. But this year the rate for the youngest members has genuinely come down. So the price argument is real this year; it simply isn't a lifetime lock, and anyone who tells you otherwise is overselling.

New this year: a 20% discount for ages 18–25

The age bands have been split. Members aged 18–25 now receive a 20% discount on their premium, instead of paying a rate blended with members up to 40. If you are in your early twenties, this is the cheapest this cover has been. One thing to know: where a policy covers more than one person, the slab is set by the oldest member covered.

You are buying insurability, not price

The five barring conditions apply at entry only — never at renewal. Once inside, you hold lifelong renewability and nobody can refuse you. Wait, and develop a chronic kidney or lung condition at 45, and you cannot join at any price. The door closes permanently, precisely when you finally want to walk through it.

Your waiting periods finish before you need them

30 days, then 12 months — and nothing ever again on renewal. Join at 25 and you're fully mature by 26. Join at 55 when something is already brewing and you wait a year at exactly the wrong moment.

Your parents — usually the real reason

Under 40, your largest realistic financial risk isn't your own illness; it's a parent's. Parents can be covered from 41 to 99 on their own policy, with no medical check-up.

Your employer's cover is the deductible — and it vanishes with the job

Corporate cover of ₹3–5 lakh is exactly this policy's deductible band; the two interlock. But company cover ends the day you resign or are laid off. This one is yours, renewable for life.

The accident rider is where youth offers no protection

Illness risk rises with age. Accident risk does not. The optional ₹1 crore worldwide personal accident cover — including ₹10,000 a week during temporary disability — cost about ₹2,250 a year in an illustrative quote.

Direct link to this section: /survey/main#young-alumni

Current students & college staff

A door that only you can open — for your parents

The insurer permits current JGEC students and college staff to enrol. But if you're a student, you're probably already covered on your parents' family policy, and you aren't yet earning — so on its own merits, your need for more cover is modest. The opportunity lies elsewhere.

Enrolling makes you the proposer

The person who enrols becomes the proposer — and a proposer may extend cover to parents and parents-in-law, aged 41 to 99, on separate policies with their own sum insured and deductible. Taking cover for yourself is the mandatory first step; it is what opens the parents' policies.

The direction of benefit

You are not the beneficiary here — your parents are. They are at exactly the age where this cover matters most and is hardest to get elsewhere: up to ₹2 crore, no medical test, no PED declaration, entry allowed to 99, renewable for life.

Whose expense it is

The premium would naturally be paid by the family — which is right, because the family is what's being protected. This isn't a student expense. It's a family decision that only you can make possible.

And your own cover just got cheaper

The new 18–25 age band carries a 20% discount this year — and that band covers exactly the student years. Since taking cover for yourself is the mandatory first step that opens your parents' policies, the cost of opening that door has never been lower.

Your parents may benefit too

The 41–60 band has also been split, and parents aged 41–50 receive the same 20% discount — a rate matched to their age rather than blended with people in their late fifties.

For college staff

Simpler still: you earn, and your parents are typically in their sixties to eighties — precisely where the raised entry age of 99 and the absence of medical tests decide between cover and no cover.

What to do: show this page to your parents. You'd be arriving not to ask for money, but carrying an opportunity.

One prerequisite: enrolment runs on your unique Sathe Achi member ID, so register on Sathe Achi first — which also begins your membership years before you graduate.

Direct link to this section: /survey/main#students

Members living abroad

The one thing you can do for your parents from anywhere

The hardest part of living abroad is not being there when a parent falls ill. Your own cover abroad is likely handled; your parents in India are where this programme is strongest.

Parents up to 99, no medical check-up

Entry from 41 to 99 with lifelong renewability, no pre-policy tests, no declaration of pre-existing diseases, and up to ₹2 crore of cover — terms rarely available to seniors in the retail market.

Enrol from wherever you are

The entire journey is digital, through the Sathe Achi portal — no paperwork to post, no visit required, and the policy is issued in real time.

Nominate someone in India who can act

Worth arranging before a crisis, not during one: make sure a sibling, relative or trusted friend in India knows the policy exists and how to reach the claims helpline.

Two things to know before you enrol: the jurisdiction of this programme is India — claims are payable for treatment in India, not overseas. And an Indian mobile number and Indian correspondence address are required, because claims are processed in India. Use a family member's Indian number if you don't hold one.

Direct link to this section: /survey/main#nri

If you or a family member has a health condition

What bars entry — and what changed this year

This is the section most worth reading carefully, because several families who were refused cover elsewhere may now be eligible here.

Most conditions are not a barrier at all

No declaration of pre-existing diseases is required. Diabetes, blood pressure, thyroid, past surgeries — none need to be declared, and none will stop you. (Pre-existing conditions do carry a 12-month waiting period for new members.)

Only five conditions bar entry

Active cancer or cancer cured less than 5 years ago, and benign tumours of major organs · any paralysis of hand, legs or body (residual polio excluded) · chronic liver disease · chronic kidney disease · chronic lung disease. These are assessed at entry only.

What changed this year

A cancer survivor relapse-free for more than 5 years may now be eligible. So may members managing diabetes with insulin, and those with hypertension. And entry age has risen from 85 to 99.

If a family member was refused cover in a previous year — or refused by another insurer — please don't assume the answer is still no. Speak to the insurance representative before deciding. The Association can help you frame the question, but the insurer decides eligibility.
And if the portal blocks you mid-enrolment

Answering "Yes" to any of the five conditions stops that person from proceeding, and the page won't move forward. Don't take that as the final answer — ask the Zopper team what is possible for your family member.

Direct link to this section: /survey/main#health-conditions

How to enrol

About ten minutes, entirely on your phone or computer, with the policy issued in real time.

First, keep these five things ready

1
PAN cardRequired for KYC
2
Dates of birthEveryone you'll cover
3
AddressIndian, for claims
4
MobileIndian number
5
Your emailSame as Sathe Achi
1

Start from Sathe Achi. Open Insurance in the app or here on the website — your details fill in automatically and your unique ID verifies you to the insurer.

2

You'll be taken to the Zopper portal. This is expected — Zopper is our official insurance partner, and the secure link carries your verified alumni identity across.

3

Fill the enrolment form and choose who to cover across the three policies.

4

Answer the five health questions honestly for each member, and name your nominee (18 or older). If you answer "Yes" to any of the five for someone, the portal will not let you continue for that person — see below before you give up.

5

Choose sum insured and deductible for each policy, add the accident rider if you want it, enter your PAN, and pay. Your policy arrives on your email.

⚠️ If the portal stops you at the health questions — please don't give up there

Answering "Yes" to any of the five conditions blocks that person from continuing, and the screen simply won't move forward. That is the programme's rule working as designed — it is not an error, and it is not the last word. Talk to the Zopper team before you close the page: they can tell you what is possible for that family member, and whether another member of your family can still be covered.

📊 Picture guide

Every screen, with what to type on each — slide by slide.

Open the picture guide →
🎬 Video walkthrough

A four-minute narrated walkthrough, in Bengali and English.

Watch the video →
❓ Questions?

The ten most common questions, answered on this page.

Read the FAQ →

Documents & recordings

Everything on this page is our summary. These are the original sources — and the recorded session where the programme was explained to the community directly.

PDF
Programme brochure 2026–27

The official description of this year's programme — full benefits, entry ages, waiting periods, the specific-disease list, the consumables list, and the Zopper escalation matrix with named contacts.

Care Health Insurance & Zopper · updated for this year
Open brochure
PDF
Frequently asked questions

The questions members actually asked during last year's enrolment, with answers. If you have a specific doubt, look here before writing to anyone.

Also answered on this page below ↓
Open FAQ
VIDEO
Community session — the programme explained

The online conference held for all community members, where the programme was presented and members' questions answered live. Worth an hour if you want to understand the reasoning rather than just the rules.

Recorded last year · runs approximately one hour
Please note: this recording was made before this year's changes. Entry age has since risen from 85 to 99, sum insured now goes to ₹2 crore, and air ambulance cover has been added. Everything else explained in the session still holds.
Watch session
PDF
Master policy — Group Care 360

The policy contract itself. This is the document that prevails over every summary, including ours.

Care Health Insurance Limited
Coming soon
SLIDES
Enrolment picture guide

Every screen of the enrolment journey, in order, with what to enter on each one.

Prepared by the Association
Coming soon
PDF
What you get this year — the Association's note

A plain-language comparison with last year's cover, all benefits by category, and what the programme means for different member groups.

Prepared by the Association · not a substitute for the policy
Coming soon

Questions members ask

Drawn from the questions alumni actually asked during last year's enrolment, with this year's changes added. If yours isn't here, the Zopper support group answers fastest.

How it works, and whether you need it

Why is ₹1 crore of cover so inexpensive?
Because this is a super top-up, not a first-rupee policy. You choose a deductible — say ₹3 lakh — and the first ₹3 lakh of hospital expenses in a policy year come from your existing policy or your own pocket. This policy pays above that threshold. Since most hospital bills never cross it, the premium stays low while protection at the top stays very high.
Will this work alongside my employer's group health policy?
Yes, absolutely. In fact they fit together well: your employer's cover handles the first few lakh, and this one takes over above your chosen deductible. Note also that this policy is independent of your employer — if you change jobs, it stays with you.
Will it work alongside an individual policy I have already bought?
Yes, absolutely. This is an additional super top-up plan, and we suggest holding on to your existing base policy rather than replacing it.
Do I need a base policy at all to buy this?
No. A base policy is not a prerequisite — you can enrol with the minimum deductible option of ₹3 lakh. The super top-up also works if you are paying the deductible out of pocket; you simply produce the payment receipts up to the deductible amount when claiming.
My base policy is from a different insurer. Does that complicate claims?
No. This super top-up is not dependent on any base policy. It has its own coverage and is triggered once the deductible you chose has been crossed, whoever paid it.

Who can be covered

Who is eligible to enrol?
All registered members on the Sathe Achi portal of The JGECAA are eligible for the programme. Enrolment is only through the portal, because that is how the insurer verifies that everyone in the programme is a genuine member of the community.
Can I take a policy only for my parents?
No. It is mandatory for the alumnus to take a policy for themselves first; after that you may take policies for parents and parents-in-law. Taking cover for yourself is what makes you the proposer and opens the other policies.
Both of us are alumni and married. Should the younger spouse buy the policy?
It makes no difference. The age of the oldest member covered is used to arrive at the slab rate, so buying in the younger spouse's name does not reduce the premium.
Can siblings, friends or other relatives be included?
No. Only spouse, children, parents and parents-in-law can be covered. This is an exclusive plan designed for alumni and their immediate family, and its benefits are not available in the retail market.
My child is 31 and lives with us. Can they be included?
No — children can be added up to 30 years of age, with cover continuing to 31.
If I marry or have a child later, can I add them?
Yes. Spouse and children can be added at the next renewal, or during the policy year by endorsement in the case of a natural event (marriage or childbirth). For natural additions, inform the Zopper team within 30 days of the event.

Premium, dates and payment

When can I see the premiums, and when can I actually buy?
Both open on 10 August. From that day you can see the premium for every sum insured and deductible combination, for each family member, and enrol or renew immediately. There is no separate viewing period this year — but you are not obliged to decide the same day.
Has anything changed in the premium this year?
Yes. The age bands have been split, and members aged 18–25 and 41–50 now receive a 20% discount on their premium — a rate matched to their own age rather than blended with a much older group. To be clear: this is a lower rate for that band, not a rate locked for life. When you move into the next band, your premium moves with you.
Is the premium based on my age when I joined, or my age now?
Your completed age as on the premium payment date.
Is the premium annual or monthly? Is it eligible for tax benefit?
The premium is annual. Payments for the Super Top-Up policy are eligible for deduction under Section 80D, as is the accident rider premium.
How much will the premium rise next year?
This is a group plan, so any increase or decrease applies to the whole group by age band rather than to individuals based on their own claims. The change will depend on the overall claims performance of the group.
Where does my payment go, and who issues the receipt?
The premium is transferred to Care Health Insurance for issuing your policy. The receipt against funds transferred is issued by Solvy Tech Solutions, Zopper's technology partner.

Health conditions and enrolment

Do I need a medical test or health check-up?
No. There is no requirement for a health check-up, and no medical records need to be shared — unlike almost all individual plans, which usually require a medical test.
Do I have to declare diabetes, blood pressure or an old surgery?
No. No declaration of pre-existing diseases is required, and none of these will bar you from joining. Only the five listed conditions prevent entry. Note that for new members, pre-existing conditions carry a 12-month waiting period.
What happens if I answer "Yes" to one of the five health questions?
The portal will not let that person continue, and the page simply will not move forward. That is the programme's rule, not a technical error — but it is not the final word either. Please contact the Zopper team through the support group on WhatsApp before giving up. They can tell you what may be possible, and other members of your family can usually still be covered.
My parents are in their late eighties. Are they too old?
No. Entry age this year runs to 99, raised from 85 last year. And 99 is only the entry age — once a member or family member has entered before 99, they can keep renewing for as long as the programme continues.
When will I receive my policy document?
Policy issuance is real time. You can expect your policy documents within four to five working hours of payment.

Claims and coverage

Who is the insurer, and who settles claims?
Care Health Insurance Limited is the insurer, and claims are settled directly by them through their in-house team rather than an outside TPA.
Care Health is not as well known as some insurers. Are they reliable?
Care Health Insurance reports a claims settlement ratio of about 97%, which is strong for the industry, and an assessment was carried out before the programme was arranged. All insurers in India are regulated and monitored by IRDAI.
If I claim more than once in a year, is the deductible applied each time?
No. The deductible is a cumulative amount and needs to be crossed only once in a policy year. You cross it by submitting payment receipts up to that amount — paid by you or by any other insurance policy. After that, all further claims in that year can be filed under this policy.
I have three policies — self, parents and in-laws. Is the deductible applied to each?
Yes. There are three separate policy combinations (alumni + spouse + children; parents; parents-in-law), and the deductible must be crossed within the respective combination. For example, if the deductible has been crossed for the alumnus, the spouse can claim without crossing it again — they share the same floater. But a parent would need to cross the deductible separately, being a different policy.
How does cashless work when there is a deductible?
You submit proof of bill payment up to your deductible amount, after which cashless treatment works at all network hospitals of Care Health Insurance. The deductible can have been paid by you or by any other insurance policy you hold.
What role does Zopper play in a claim?
Zopper assists alumni through the claim process, working with the insurer to protect the interest of the alumnus and family. You can email jgecaahealthplan@zopper.com or use the support group on WhatsApp.
Are consumables and modern treatments covered?
Yes to both. Consumables are covered, and modern treatments are covered up to 100% of the sum insured — including robotic surgery, oral chemotherapy, immunotherapy, deep brain stimulation, stereotactic radiosurgery and stem cell therapy for haematological conditions, among others. Covid-19 treatment is covered. The full list is in the FAQ document.
Why is maternity not covered?
Maternity claims rarely exceed ₹3 lakh, which typically falls within the base policy and below the deductible of a super top-up.

Renewal and continuity — please read this one

Do my waiting periods start again when I renew?
No. For existing members the waiting period at renewal is zero, and stays zero every year you renew without a break. Any new person added to your policy later — a spouse or child, for instance — serves the 1-year waiting period themselves.
What happens if I skip a year and want to rejoin later?
You cannot. The insurer's position is clear: once you do not renew, you will not be able to re-enter the programme at a future date. Exiting and rejoining is not permitted. If the premium feels heavy in a particular year, it is far better to reduce your sum insured or increase your deductible than to let the policy lapse.
Do I have to declare a condition that developed after I joined?
No. There is no PED declaration.
Can I change my sum insured or deductible at renewal?
You may decrease your sum insured or increase your deductible without restriction. Increasing your sum insured or decreasing your deductible is allowed provided no claim has been taken and no covered member has a condition from the negative list. It is generally wiser to choose a sufficient sum insured at first enrolment.
I missed enrolling my parents last year. Can I add them now?
Yes, you can add spouse, children, parents or parents-in-law now. They will serve a 1-year waiting period as new members, while your own cover continues without any fresh waiting period.
Can I take a multi-year policy, or port an existing super top-up into this one?
Neither. The policy period is one year and comes up for renewal annually, and porting an existing super top-up from another insurer is not possible.
Will the Association continue this programme in future years?
Yes. The JGECAA intends to continue providing the programme, so that alumni who invest in it early receive the benefit over the long term.

Members living abroad

I am an NRI. Is this policy of any use to me?
Yes, provided the treatment happens in India — the policy covers claims arising in India and hospitalisations within India. Many NRI members take it primarily to cover parents living in India.
I am now a foreign citizen, but my parents hold Indian citizenship. Can I cover them?
Yes. You will need to enrol yourself first in order to take the policy for parents or parents-in-law. Since the jurisdiction is India, the cover applies to treatment in India, with the deductible also spent in India.
I do not have an Indian mobile number. Can I still enrol?
An Indian mobile number is required for policy issuance — you may use a family member's Indian number. Your international number can be entered as the WhatsApp number during the enrolment journey.
My base policy is overseas. Does it count towards the deductible?
For hospitalisation in India, yes — but the deductible has to be spent in India for the super top-up to trigger. If you are diagnosed outside India and seek treatment in India, the policy can be used.

If something happens to the member

If the alumnus passes away, does the family remain covered?
The family remains covered until the next renewal. After that, the family members need to contact the Association to be given login access on behalf of the alumnus, and must renew the policy each year to keep the cover in force.
Both of us are alumni. If the policyholder passes away, can the cover pass to the surviving spouse?
Yes. From the following year the survivor can join the plan in their own right, on the basis of their own status as an alumnus.

The accident rider (optional)

Who can be covered under the accident rider, and must I buy it?
Only the alumnus and spouse. It is entirely optional — but to cover your spouse, you must also take it for yourself. Cover is ₹1 crore individually for each.
Do I need the super top-up policy to buy the accident rider?
Yes — the rider is selected during the Super Top-Up enrolment journey and is not sold separately.
Are accidents abroad covered? Is there a waiting period?
Incidents arising anywhere in the world are covered, and there is no waiting period — cover applies from the date of policy issuance. The premium is also eligible for 80D benefit.
If I skip the rider this year, can I add it next year?
Yes, you can select it at a future renewal.

This covers the questions asked most often. The full FAQ document — including the complete list of day-care surgeries, specified diseases and modern treatments — is in Documents & recordings. Anything still unanswered: the Zopper support group, or jgecaahealthplan@zopper.com.

Who to ask

Real names and numbers — not a general helpline. Start at the top and escalate if you don't get an answer.

What you needWho to contact
Quick help while enrolling
Fastest route — including if the portal stops you
Zopper support group on WhatsApp
Join before you start enrolling, so help is one message away if you need it
Enrolment or product questions
Before you buy
Zopper enrolment support — jgecaahealthplan@zopper.com
Named contacts and escalation levels 1–5 are listed in the programme brochure
Claims
After hospitalisation
Care Health Insurance — 1800-102-4488 · claims@careinsurance.com
Claims are serviced in-house by the insurer, not an outside TPA
Endorsements & corrections
Name, age or member changes
Zopper endorsement support — see the escalation matrix in the brochure
Trouble on the Sathe Achi side
Login, profile, unique ID
Your batch admin, or the Suggest page on Sathe Achi
Still unsure after reading?Ask in your batch group — batchmates who have already enrolled are often the fastest help of all

Important information

1 · Who does what

The JGEC Alumni Association (The JGECAA) is the master policyholder for this group programme. Zopper Insurance Brokers Private Limited is the licensed intermediary. Care Health Insurance Limited is the insurer.

The JGECAA is making this Group Super Top-Up Insurance programme available to the alumni community through the Sathe Achi website and mobile app. The JGECAA and Sathe Achi do not issue or underwrite the insurance policy, and do not determine enrolment acceptance, policy servicing or claim admissibility. Claims are settled by Care Health Insurance Limited.

2 · About the brochure and official documents

The Group Super Top-Up Insurance brochure available on the Sathe Achi website and mobile app has been provided by Zopper for the information of interested alumni. It gives a general summary of the proposed coverage and benefits.

The final premium, eligibility conditions, coverage, exclusions, waiting periods and other terms and conditions will be governed by the proposal form, policy wording, certificate of insurance and other official documents issued or confirmed by Zopper and the insurer. In case of any difference, the final policy documents will prevail.

3 · About the summaries written by the Association

Some material on this page — including the sections explaining what the programme may mean for different groups of members, and the answers to frequently asked questions — has been prepared by volunteers of The JGECAA in plain language, to help members understand a programme that is otherwise set out in dense documents.

These summaries are offered in good faith and are not insurance advice. They cannot take account of your own health, family circumstances, existing cover or finances. Where anything we have written differs from the official documents, the official documents prevail.

4 · Your decision

Alumni are encouraged to review the complete terms, and to compare the proposed coverage with their existing health insurance arrangements, before making an independent decision. Whether to enrol, whom to cover, and which sum insured and deductible to choose are entirely yours to decide.

5 · What if I'm not satisfied with a claim decision?

All claim assessments and decisions are made solely by Care Health Insurance Limited. If you disagree with a claim outcome, you may raise your concern through the insurer's official grievance redressal process:

Care Health Insurance: 1800-102-4488 | claims@careinsurance.com

If the issue remains unresolved, you may escalate it to the Insurance Ombudsman, as per applicable regulations.

Zopper's claims support team can also help you prepare and follow up a claim — jgecaahealthplan@zopper.com, or the support group on WhatsApp.

Please note that The JGECAA and Sathe Achi do not participate in, influence, or overturn claim decisions. However, we are happy to guide you to the appropriate contact channels and help you navigate the escalation process.

6 · What the Association receives

The JGECAA and Sathe Achi receive no commission, brokerage or fee from Zopper or the insurer in connection with this programme.

7 · Corrections

This page is maintained by Association volunteers. If you find anything here that is wrong or out of date, please tell us through the Suggest page — you will be helping every member.

Last updated: 4 August 2026